Plain-language summary
- Every product is delivered digitally; no physical print or photographer visit is included.
- The delivery estimate starts after usable photos, payment and instructions are complete.
- Protected previews are temporary approval copies.
- Final HD files are released through the authenticated order flow.
This summary helps with reading. The complete sections below control if a summary and the detailed text differ.
1. Digital service only
Orders are delivered as digital image files. No physical print, frame, album, costume, prop or in-person photoshoot is included unless a separate written offer expressly says so.
2. When the delivery estimate starts
The product estimate begins only after we receive the required payment, usable source photos and a complete brief. A request for replacement photos, missing details, a changed theme or delayed customer reply pauses the estimate.
3. Protected preview
Where offered, the customer receives a watermarked, reduced-quality preview for review. The preview is not the final file and must not be treated as the purchased HD delivery. Preview links expire after 24 hours and may be replaced when a new preview is issued.
Screenshots cannot be completely prevented. Visible and embedded protection is intended to discourage unpaid use without making the edit impossible to evaluate.
4. Final HD delivery
After required approval and payment, final files are made available through the customer's authenticated order page or another verified delivery channel. Save a personal copy promptly while access remains available.
Check the delivered dimensions before printing. Print quality depends on the source photo, final dimensions, printer and material; a digital order does not include a print guarantee unless expressly agreed.
5. Delay or failed delivery
If a file or link does not work, contact support with the order ID. We will verify access and re-enable or resend an eligible delivery. For a material delay within our control, we will explain the revised date and an available remedy.
6. International orders
Delivery dates are shown in the timezone stated at checkout or in the order. Email filtering, network availability and local holidays can affect communication but do not change a confirmed payment or the agreed remedy. No customs shipping applies because the deliverable is digital.